Welcome to Flie Hoppers, operated under the domain fliehoppers.com (hereafter referred to as “we,” “us,” “our,” or the “Website”). These Terms and Conditions (“Agreement”) govern your use of our Website, services, and bookings. By accessing our Website, making a booking, or using our services, you agree to comply with these Terms and our Privacy Policy. Please read them carefully.
1. Agreement Between You and Flie Hoppers
Flie Hoppers provides a platform to help customers discover travel options, book tickets, and manage travel-related services. By using our Website or services, you confirm acceptance of these Terms in full. If you do not agree, please discontinue use of our services.
2. Use of the Website and Services
By accessing our Website, you confirm that:
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You are at least 18 years old and legally capable of entering into contracts.
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You are making genuine travel reservations for yourself or others with proper authorization.
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All information provided is accurate, complete, and current.
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You and any passengers booked under your account are not subject to travel restrictions or sanctions.
We reserve the right to restrict, suspend, or revoke access to our Website or services at our sole discretion.
3. General Rules and Conditions
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Services are for personal, non-commercial use only.
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Bookings are non-transferable.
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Many tickets and accommodations may be non-refundable; changes or cancellations may incur fees.
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Airline tickets must be used in the sequence issued; out-of-sequence use may invalidate the ticket.
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We are not responsible for airline-imposed schedule changes.
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Tickets marked as “no-show” are non-refundable, unless rescheduled before departure.
4. Intellectual Property
All content, trademarks, logos, and software on this Website are owned by or licensed to Flie Hoppers. You may not copy, modify, distribute, or republish Website content without prior written consent.
5. Price Match Guarantee
We offer a Price Match Guarantee for identical flight itineraries found on major online travel agency websites within 24 hours of booking. Terms and conditions apply.
6. Baggage and Mileage
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Baggage allowance and fees vary by airline. Check directly with your carrier for details.
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Mileage accrual may not apply to all fares. Verify eligibility before purchase.
7. Supplier Rules and Visa Requirements
All bookings are subject to the rules of travel suppliers (airlines, hotels, etc.). It is your responsibility to:
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Ensure valid passports, visas, and travel documents.
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Review entry and transit requirements in advance.
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Comply with immigration and customs regulations.
For information, U.S. citizens may contact:
📞 +1 202-647-5225 | 🌐 www.state.gov
8. Limitation of Liability
Travel involves inherent risks. Flie Hoppers is not responsible for losses or inconveniences caused by travel to certain destinations, unforeseen events, or supplier actions outside our control.
9. Cancellation and Refund Policy
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To request a cancellation or refund, contact us at least 24 hours before departure via our Website or support line.
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“No-show” tickets are not refundable or exchangeable, unless covered under our Ticket Protection Policy.
10. Ticket Protection Policy
Hospitalization Coverage – 100% refund for unused tickets if the traveler is hospitalized at departure (valid proof required).
Free Exchange – If hospitalized during return, partially used tickets may be exchanged at no extra cost.
Policy Limitations:
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Protection is non-refundable after 24 hours of purchase.
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Any ticket changes void coverage (though it may be repurchased at a discount).
11. Missed Departures
If your trip is missed due to airline delays or weather, we will assist with rebooking at no extra cost, subject to availability in the same fare class.
12. Baggage Mishandling
If an airline mishandles your baggage, our protection plan covers compensation of up to $1,000 per undelivered bag, if not recovered.
13. Ticket Delivery
All tickets are issued electronically and sent to the email address provided during booking.
14. Payments
We accept: Visa, MasterCard, American Express, Diners Club, and Discover.
All payments undergo fraud verification.
15. Waiver of Claims
By using our services, you waive claims against Flie Hoppers for delays, cancellations, or inconveniences beyond our direct control.
16. Indemnification
You agree to indemnify and hold harmless Flie Hoppers, its affiliates, agents, officers, and employees from any claims, liabilities, or damages resulting from:
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Breach of these Terms
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Misuse of the Website
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Violation of laws or third-party rights
17. International Travel & Liability Limits
International travel may be subject to the Montreal Convention or Warsaw Convention, which limit liability for:
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Death or injury
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Baggage loss or delay
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Flight delay
Compensation is limited based on Special Drawing Rights (SDRs).
18. Third-Party Contract Terms
Your ticket contract may include:
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Airline terms, tariffs, and regulations
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Conditions in electronic tickets or carrier notices
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Different terms if multiple carriers are involved
19. Overbooked Flights
Airlines may overbook flights. In such cases, they will first seek volunteers before denying boarding. Passengers denied boarding may be entitled to compensation.
20. Baggage Policy
Check with your airline regarding:
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Fragile or valuable items
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Perishable goods
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Excess valuation declarations
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Hand baggage limits for safety and space compliance
21. Check-In and Boarding
Arrive on time for check-in and boarding. Airlines may deny boarding for late arrivals.
22. Dangerous Goods
Do not pack dangerous goods (e.g., compressed gases, corrosives, flammables) unless permitted. Additional security restrictions may apply.
23. Credit Card Chargebacks
If you have a billing concern, contact us at ticket@fliehoppers.com before initiating a chargeback.
Improper chargebacks (e.g., on non-refundable tickets or services already rendered) may result in:
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Cancellation of your booking
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Reversal of refunds
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Legal claims for recovery of disputed amounts
24. Contact Us
For questions about these Terms and Conditions, please contact:
📧 ticket@fliehoppers.com
