Terms and Conditions

Terms and Conditions

Last Updated: January 2025

Welcome to Flie Hoppers, operated under the domain fliehoppers.com (hereafter referred to as “we,” “us,” “our,” or the “Website”). These Terms and Conditions (“Agreement”) govern your access to and use of our services. By accessing this Website, making bookings through our agents, or using any of our services, you agree to be legally bound by these Terms and our Privacy Policy. Please read them carefully.

1. Agreement Between You and Flie Hoppers

Flie Hoppers offers a platform to help customers discover travel options, book tickets, and manage travel-related services. By using our Website or services, you confirm that you accept these Terms and Conditions in full. If you do not agree, please do not use our services.

2. Use of the Website and Services

By accessing our Website, you confirm:

• You are at least 18 years of age and legally capable of entering contracts.

• You are making genuine travel reservations for yourself or on behalf of others with their authorization.

• All information provided is accurate, complete, and current.

• You and any passengers booked through your account are not subject to travel restrictions or sanctions.

We reserve the right to restrict or revoke access to our Website or services at our sole discretion.

3. General Rules and Conditions

• Our services are for personal, non-commercial use. Bookings are non-transferable.

• Many tickets and accommodations may be non-refundable. Changes or cancellations may incur additional fees.

• Airline tickets must be used in the sequence issued. Out-of-sequence use may result in invalidation.

• Flie Hoppers is not responsible for airline-imposed schedule changes.

• Tickets marked as “no-show” are non-refundable, unless rescheduled before departure.

4. Intellectual Property

All content, trademarks, logos, and software on this Website are owned by or licensed to Flie Hoppers. You may not copy, modify, distribute, transmit, or republish any part of the Website without our prior written consent.

5. Price Match Guarantee

We offer a Price Match Guarantee for identical flight itineraries found on major online travel agency websites within 24 hours of booking. Conditions apply.

6. Baggage and Mileage

• Baggage allowance and fees vary by airline. Check directly with your carrier for policies.

• Mileage accrual may not apply to all fares. Consult your agent for eligibility.

7. Supplier Rules and Visa Requirements

All bookings are subject to the terms and conditions of the travel suppliers (airlines, hotels, etc.).

It is your responsibility to:

• Ensure you have valid passports and visas.

• Review visa and travel requirements in advance.

• Comply with immigration regulations for both transit and destination countries.

For more information, U.S. citizens may refer to:
📞 +1 202-647-5225 | 🌐 www.state.gov

8. Limitation of Liability

Travel involves inherent risks. Flie Hoppers is not responsible for any loss or inconvenience resulting from travel to specific destinations or unforeseen events.

9. Cancellation and Refund Policy

• To cancel or refund your ticket(s), contact us at least 24 hours before scheduled departure via our Website or support line.

• “No-show” tickets are not eligible for refund or exchange unless covered under our ticket protection policy.

10. Ticket Protection Policy

Hospitalization Coverage

If a traveler is hospitalized at the time of departure, we provide a 100% refund for unused tickets with valid proof.

Free Exchange

If hospitalized at return time, partially used tickets may be exchanged at no additional cost.

Policy Limitations

• Ticket Protection becomes non-refundable after 24 hours of purchase.

• Making changes to the ticket voids the coverage (though it can be repurchased at a discount).

11. Missed Departures

If your trip is missed due to airline delays or weather conditions, Flie Hoppers will assist in rebooking at no extra cost—subject to availability in the same fare class.

12. Baggage Mishandling

If an airline mishandles your baggage, our protection plan covers compensation up to $1,000 per undelivered bag if not recovered.

13. Ticket Delivery

All tickets issued are electronic and sent via the email provided during booking.

14. Payments

We accept:

• Visa

• MasterCard

• American Express

• Diners Club

• Discover

All credit card payments undergo verification for fraud protection.

15. Waiver of Claims

By using our services, you waive any claims against Flie Hoppers for inconvenience or loss related to travel arrangements not directly under our control.

16. Indemnification

You agree to defend, indemnify, and hold harmless Flie Hoppers and its affiliates, agents, officers, and employees against any claims or liabilities arising from:

• Your breach of these Terms

• Your misuse of the Website

• Violation of applicable laws or third-party rights

17. International Travel & Liability Limits

Travelers on international routes may be covered by the Montreal Convention or Warsaw Convention, which govern liability for:

• Death or injury

• Baggage loss or delay

• Flight delay

Compensation may be limited based on Special Drawing Rights (SDRs).

18. Third-Party Contract Terms

Your air ticket contract includes:

• Airline terms, tariffs, and regulations

• Conditions outlined in electronic tickets or carrier notices

If multiple carriers are involved, different conditions may apply to each.

19. Overbooked Flights

In overbooking situations, airlines will seek volunteers before denying boarding. Passengers are entitled to compensation in such cases. Ask your airline for details at the airport.

20. Baggage Policy

Check with your airline for rules about:

• Fragile or valuable items

• Perishable goods

• Declaring excess valuation

Hand baggage should be minimal to ensure safety and space compliance.

21. Check-In and Boarding

Arrive on time for check-in and boarding. Airlines may deny boarding for late arrivals.

22. Dangerous Goods

Do not pack dangerous items like compressed gases, corrosives, or flammables unless permitted. Additional restrictions may apply for security reasons.

23. Credit Card Chargebacks

If you have concerns about a charge, please contact us first at ticket@fliehoppers.com.

Improper chargebacks (e.g., on non-refundable tickets or services already used) may result in:

• Cancellation of your booking

• Reversal of refunds

• Legal claims for the reversal of disputed amounts

24. Contact Us

For any inquiries or issues regarding these Terms and Conditions, please reach out to:
📧 ticket@fliehoppers.com